Kyoratungye karemente, jennifer rose aduwo, emmanuel mugejjera and jude lubega in the new economic era, knowledge has become the primary source of wealth and consequently, the term knowledge economy or knowledge age. Simply put, the knowledgebased assets of the organization are the only source of sustainable competitive advantage in todays marketplace. Traditional resources such as land, labor, and capital. Km focuses on organizing and making available important knowledge, wherever and whenever it is needed. How to make information useful organisations need to manage information well and consistently in order to be responsive to the needs of their customers.
Knowledge management 3 why knowledge management application of knowledge management km lie in the below four key areas globalization of business. Business processes and information technology ufdc home. The only factor that does change is the nature of knowledge one must manage. Knowledge management km may be defined simply as doing what is needed to get the most out of knowledge resources. The fundamentals presented in knowledge management. Knowledge management as an important tool in organisational. Toward an applied compendium john girard, middle georgia state college, john. Knowledge management systems and open innovation in second. Serban, jing luan in the early 1990s, corporations coined the concept and movement of knowledge management, which is an institutional systematic effort to capitalize on the cumulative knowledge that an organization has. Knowledge management, performance, knowledge acquisition, effective system i. Information may be defined as data relevant for a specific system, e.
Knowledge and information management by individuals. This book approaches information management from two key. Simply put, the knowledge based assets of the organization are the only source of sustainable competitive advantage in todays marketplace. Knowledge and information management by individuals marzena swigon 1 1 department of archive, library and information science, university of warmia and mazury in olsztyn poland this article relies on the research results described in a monograph by marzena swigon.
Many studies have been conducted on management education in india but study on knowledge management in bschools in india is very much negligible as. Historical overview of metrics in km 266 km metrics 268 the benchmarking method 272 x knowledge management in theory and practice. Km focuses on processes such as acquiring, creating and sharing knowledge and the cultural and technical foundations that support them. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext.
In a highly competitive business environment, organizations are looking for improved tools which could provide them a greater opportunity to succeed and to create a strategic advantage in their market. Gelinas fmxxiv introduction 142 management decision making 143, systems. Depending upon an organizations strategy specifically, the goals and objectives for knowledge management different tactics should be used to implement km in a meaningful way. Knowledge management systems and open innovation in second tier uk universities ian chaston centrum catolica university, lima, peru the purpose of this paper is to examine the performance of second tier uk universities in relation to the effectiveness of their knowledge management systems and involvement in open innovation. Technology and people related techniques bring to knowledge management the ability to carry out knowledge management processes quickly, efficiently and costeffectively, making it an enabling solution. Part 2 overview of past eca knowledge management efforts 7 4. Knowledge management practices and innovation performance.
Pdf although knowledge translation is one of the most widely used concepts in health and medical literature, there is a sense of ambiguity and. Knowledge management and organizational performance in. Knowledge management is the concept under which information is changed into actionable knowledge and made available effortlessly in a usable form to the people who can leverage it according to their needs. Risk management benchmarking a significant element of the business community also views knowledge management as a natural extension of business process reengineering, a fact underscored by the recent announcement that. Introduction to knowledge management linkedin slideshare.
Business, database management systems, information management, information. The aim is to give an introduction, to present an overview of what is involved. Following technological advancement, machinery came into. It describes how knowledge management enables the mission command warfighting function and continues by describing how knowledge management helps commanders in organizing the mission command system. Toward an applied compendium john girard, middle georgia state college. An introduction hold equally applicable to all types of organizations. Providing students with the fundamental knowledge of knowledge management, and enabling them to successfully apply very wide use of knowledge management in their respective disciplines of interest. Knowledge management is based on the idea that an organisations most valuable resource is the knowledge of its people. The goal of this book is to provide a comprehensive overview of knowledge management by examining its objectives, scope, strategy, best practices. This chapter providesan overview on how knowledge management supports the army. It consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage. The idea knowledge management strategy team wishes to thank the following organisations and colleagues for their help, support and interest in km, which has allowed the team to develop their knowledge and experience in using km tools and techniques and produce this handbook. Librarian knowledge management icici onesource, bangalore 560011. The introduction of knowledge management into the enterprise, in addition to the positive impact on the processes taking place in the economy, allows for.
Information and knowledge richard pircher management at. Frequent disappointments with past management initiatives have motivated managers to gain new understandings into the underlying, but. Dialogue is a questionandanswer process by which people exchange knowledge, and is crucial to developing common understanding. Knowledge management uses was adopted as an independent variable with four subgroups. A case study of knowledge management activities at tata. Understanding the difference between information management. Many studies have been conducted on management education in india but study on knowledge management in bschools in india is very much negligible as of now wiig, 1997. Knowledge management as a discipline has matured over the last decade. Introduction it is commonplace these days to say that knowledge is the most critical asset to be managed.
The purpose of this paper is to determine the relationship between knowledge management practices and performance as well as the effectiveness of knowledge management practices in the nigerian universities the paper is divided into six sections. Towards a theory for knowledge management in globally distributed settings. United kingdom knowledge management km is the process of capturing, developing, sharing, and effectively using organisational knowledge knowledge management, 2014. Knowledge management km knowledge management km refers to a multi disciplined approach to achieve organizational objectives by making the best use of knowledge.
While many knowledge management maturity models have been proposed, details on how an entitys maturity can be assessed remains elusive pee et al. Yet not many people particularly not practitioners invest very much time in learning about what knowledge really is and how different knowledge management is from information management. It consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge. The study concludes that the knowledge management processes which are knowledge creation. Google the keywords knowledge management, it wil l return more than 200,000,000 websites relating to the words knowledge and management, as can be seen. An introduction and perspective karl m wiig academia. The knowledge processes listed below are based on structured facilitated dialogue to extract and exchange knowledge between individuals and teams. It begins with a brief overview of knowledge management foundations. May 10, 2011 introduction to knowledge management 1. Aug 06, 2019 depending upon an organizations strategy specifically, the goals and objectives for knowledge management different tactics should be used to implement km in a meaningful way. Part 5 suggested principles for the knowledge management strategy 17 7. Local egovernment national knowledge management project.
Knowledge management it concerns organizing and analyzing information in a companys computer databases so this knowledge can be readily shared throughout a company, instead of languishing in the department where it was created, inaccessible to other employees. Knowledge management, loosely defined, is a disciplined, holistic approach to using expertise. Introduction 248 knowledge management strategy 251 knowledge audit 253 gap analysis 256 the km strategy road map 257. Introduction the advancement of technology and the rebirth of new inventions have kept most organizations in the race to remain competitive in the business. Knowledge management as an important tool in organisational management. An introduction june 30, 2011 0 comments in articles, consulting, information technology, innovation, intrapreneurship, speaking by kevin desouza just released. Introduction knowledge management, as a field of study, has now existed for more than 30 years. Knowledge management maturity has been a major topic of research in recent years kochikar 2000, ehms and langen 2002, kpmg 2003, pee et al.
Giving students a possibility to understand how they could achieve results successfully combining knowledge gained from different disciplines. Pdf cours sur knowledge management telecharger pdf. Knowledge management systems and open innovation in. Electronic journal of knowledge management, 2012 contextbarriers and culture. Their primary concern therefore is continuous, effective and secure access to their accumulated knowledge. It is the framework structure of relationships, roles, processes, technologies and governance that an organisation puts in place that allows knowledge to be treated as a common asset, and which allows relevant knowhow, insight and experience from others to be accessed and applied to business problems. Knowledge management is a management discipline, focused on knowledge.
An introduction june 30, 2011 0 comments in articles, consulting, information technology, innovation, intrapreneurship. Km seems to have been successfully applied in large companies, but it is. Knowledge management is seen as a business process, integrating knowledge, people, processes, strategies, techniques and technologies. From information management to knowledge management. A series of papers on the theories, processes and practices behind knowledge management a framework for characterizing knowledge management methods, practices, and technologies brian bo newman bo. We really need to talk about knowledge management 2014 duration.
Reasoning cbr, genetic algorithms gas, neural networks nn, knowledge. Purpose this article sought to ascertain the role of knowledge management practices in innovation performance of firms. As mentioned in the introduction, ackoffs perceptions, even as long ago as the. Introduction this knowledge management tools and techniques manual is the first release of a description of some of the key knowledge management km methods, tools, technologies, and techniques to be considered for selection within a km implementation initiative, especially in small and mediumsized enterprises. Knowledge management, innovation and organizational. This is not a new idea organisations have been managing human resources for years. Information management underpins the key activities of planning, analysis, action and, above all, learning and development. Part 4 the role of knowledge in the new model 15 6. The balanced scorecard method 275 the house of quality method 277 key points 279 discussion. It has moved from being a mere buzzword to an inherently fundamental concept. Article accepted version refereed original citation. In this book, we take a disciplineagnostic view of knowl. Knowledge management, innovation and organizational performance. The set of tactics will depend on which levels of km are being targeted as part of the overarching strategy.
This article gives a brief introduction about knowledge management km, its need, definition, components, km assets, challenges and processes of km initiative at any organisation. Pdf the last decade has seen a considerable growth in the use of artificial. Km is also related to the concept of intellectual capital. Levels of knowledge management fireoak strategies, llc. Part 6 implications of the strategy for knowledge management in eca. Introduction to knowledge management copyright 2008 asean foundation jl sam ratulangi no. Introduction this is a knowledge management book covering the theories, frameworks, models, tools, and supporting disciplines that are relevant to both the student and the practitioner. Command structure ncs reform, the introduction of the comprehensive crisis and operations. Define key knowledge management concepts such as intellectual capital, organiza tional learning and memory, knowledge taxonomy, and communities of. When implementing a knowledge management initiative the knowledge management.
The principles and practice of knowledge management by. Le knowledge management projet dimplementation dans cours sur knowledge management une universite table des matieres 1. Information and knowledge management at higher education institutions management information systems vol. Also the critical success factors of knowledge management on innovation are discussed in the study. Venters, will 2010 knowledge management technologyinpractice.
Elements of knowledge management systems of enterprises. The role of knowledge management in enhancing the competitiveness of small and mediumsized enterprises smes communications of the ibima volume 10, 2009 issn. Knowledge management and organizational learning 5 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104 105 106 107 108. Knowledge management in theory and practice diana barbosa. It also provides a narration on how the km initiative has been adopted at icici onesource, to support the achievement of its.
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